The Customer

Our customer is a leading name across the APAC travel domain, having been into existence for over 70 years with diverse portfolios under its kitty.

Despite having major ups and downs in their years of existence, while they have successfully stood the test of turbulent times one major reason for their strength has been in adopting newer technologies in time.

Pain Points

With the perks of being a large and diversified group, comes with it, its share of hiccups. For our customer this was no different. While they were initially managing their diversified assets portfolio across geographic locations through a DCIM, it wasn’t meeting upto their expectations in lieu of their requirements as follows:

  • IT inventory management
  • Environmental monitoring
  • Captive DC monitoring and management

From an ROI perspective this was turning out to be an expensive and non-viable solution in the long run.

Solution

360°View is not just another DCIM. Its hybrid infrastructure monitoring across data centers, colocation, or cloud, enables its customers to manage and monitor their critical infrastructures from anywhere, anytime on any device.

360°View helped our customer do just that. With the use of 360°View, our customer was able to have a customized and consolidated view of all their 4 sites, with the following advantages:

  • A single view access for monitoring its collocated IT assets spread across multiple geographies.
  • Automated integrated workflow management to deliver ITSM processes seamlessly and efficiently.
  • End to end open architecture allowing for interoperability and use of third-party tools, all inclusive.
  • Monitoring and optimizing mechanical and electrical systems
  • An aggregated understanding of the power usage effectiveness and carbon usage efficiency across multiple locations and geographies.
  • Optimal view of racks power and environmental consumption patterns for all primary and secondary circuits with intelligent monitoring and visualization.
  • Data hall and chiller plant optimization
  • manages and monitors the health of the assets for informed maintenance, predictive ‘what if’ scenario simulations, and timely corrective replacement decision making.
  • Automated site inspection, giving the freedom to do away with manual checks and efficiently keep track of all the sites on the go.

Outcome

A customized, robust and scalable system like 360°View enabled our customer to not only have single pane view of its 4 sites through a centralized console but reduced the cost of investments by over 50% by investing in a single platform, instead of multiple platforms and tools. Its flexible and customized reporting enabled our customer to meet their business KPIs with a futuristic planning and predictive approach. A fruitful ROI driven investment into the future covering all their pain points.