The Customer

Our customer is a leading IT service provider spanning across the Asia pacific region, with their suite of highly advanced and specialized services across building solutions, healthcare and SDA-WAN services.

Pain Points

The group is a large IT services solutions group, spanning across the Asia pacific region with direct presence across 7 overseas locations including its corporate headquarters.

With 7 overseas locations and large portfolio of clients, comes with its share of competitive and management challenges to be able to retain their competitive edge.

IT colocation and capacity management with granular monitoring of power distribution within the racks at an asset level, posed as their biggest challenge. With technological advancements and lack of critical workload information prohibited them to achieve and build sustainability goals to stay one step ahead of competition.

Solution

360°View is not just another DCIM. It provides a hybrid cloud monitoring platform across multiple geographies and the cloud, enabling our customer to have a single 360°View of their own and their customer assets.

Our software-enabled rack-wise visibility of power, space, network, servers, and advanced reporting through customized dashboards, leaving even an IT providers woes to us.

With the use of 360°View, our customer was able to have a customized and consolidated view of all their overseas locations outside of their own managed locations, with the following advantages:

• A single view access for monitoring its IT assets and critical infrastructure for multiple locations across geographies.
• Monitoring and optimizing mechanical and electrical systems
• End to end open architecture allowing for interoperability and use of third-party tools, all inclusive.
• An aggregated understanding of the power usage effectiveness, and carbon usage efficiency across multiple locations and geographies.
• Predictive analysis and management of capacity, power and assets by health checks and predictive ‘what if’ scenario simulations, enabling maintenance and corrective actions as and when required.
• Optimal view of racks power and environmental consumption patterns for all primary and secondary circuits with intelligent monitoring and visualization.

Outcome

360°View is an agile, robust and scalable system that allows our customer to plan for their future hybrid cloud monitoring.

It empowers our customer to look beyond their geographical reach across their 7 overseas locations, which are extremely crucial PAN Asian business hubs.

With their existing confidence in over 100 racks, they are poised to grow and serve the maturing industry needs of cloud hybrid monitoring and management by 360°View.